• Technical Writer

    Job Locations US-DC-Washington
    Job ID
    2018-1351
    # of Openings
    1
    Category
    Cyber Security
    Clearance Level
    Top Secret/ SCI eligibility
  • Company Description

    Spry is a certified Small Disadvantaged Business (SDB) headquartered in McLean, VA. Spry provides Enterprise, C4IT, Management, and Cyber Solutions to the federal government and commercial entities. Founded in 2001, Spry Methods was built on the foundation of combining industry knowledge with unmatched responsiveness to produce results for our customers. Our goal is to build a business dedicated to the maximization of value for all stakeholders starting with our employees, our customers, and our community. We recognize that talented and dedicated employees are our most valued assets and the foundation of our success. Guided by these principles, we have established an impressive track record of proven past performance serving our customers within the Commercial, Federal Civilian, DoD, and Intelligence Communities. A CMMI Level 3 certified and ISO 9001:2008 registered company, Spry is committed to quality and continuous improvement.

    Overview

    Spry Methdos is seeking a Technical Writer to support our cusomter in Washington, DC.

    Job Responsibilities and/or Success Factors

    • Identify and understand the needs of the end user/consumer of the technical documentation to be developed
    • Develop drawings, diagrams, animation, and charts that increase users’ understanding of the subject matter
    • Study and produce product samples and collaborate with product designers and developers
    • Work with technical staff to capture and accurately document/depict the subject matter
    • Organize and write supporting documents for technical products
    • Produce artifacts supporting product evaluation recommendations, turn key system solutions, product assessments, and documentation suites
    • Select appropriate medium for message or audience, such as manuals or online videos
    • Standardize content across platforms and media including maintaining Drupal websites and blogs
    • Gather usability feedback from customers, designers, and developers
    • Revise documents as needed

    Required skills and experience include

    • Top Secret security clearance with SCI eligibility and ability to obtain and maintain a CI Poly
    • 5+ years as a senior Technical Writer in support of the development of complex technical applications and systems
    • A clear understanding and working knowledge of the Document Development Life Cycle (DDLC)
    • A clear understanding and working knowledge of the Software Development Life Cycle (SDLC)
    • A clear understanding and working knowledge of Enterprise Change and Configuration Management (ECCM)
    • Ability to write clear and concise technical documents
    • Knowledge of agile software development principles, basic cloud computing concepts, and other emerging technologies
    • Comfortable communicating and working with highly technical teams
    • Meticulous attention to detail
    • Excellent planning and organization skills
    • Writing skills, experience with hardware and software engineering documentation. Must have experience and knowledge fully authoring:
      • Test Plans
      • Enterprise Architecture and Detailed Design (to include technical, information/data, business, application and security architecture views)
      • Software Configuration Management Plan
      • System Administration Plan (not a User’s Guide)
    • Tool skills such as Adobe FrameMaker, MS Office suite, Interleaf or Robihelp, SharePoint or DocuShare, drawing application such as Photoshop Roxio, Visio
    • Interviewing and listening skills
      • Technical writers need to know how to ask questions. They also need to know who the best person is to approach, and they need to have a feel for the varying personalities and preferences of the people – the subject matter experts, or SMEs – in order to know how best to approach them.
      • Once the technical writer has found the appropriate SME to approach, strong listening skills will be required to capture the information necessary and to know which follow-up questions need to be answered.
    • Data analysis and problem-solving skills

    EEO Statement

    At Spry, we believe talented and dedicated employees are our most valued assets and the foundation of our success. We are committed to crafting a diverse and inclusive workplace that endorses engagement, creativity, quality and innovation.

     

    We are proud to be an Affirmative Action and Equal Opportunity Employer and as such, we evaluate qualified candidates in full consideration without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, disability status, protected veteran status, and any other protected status.

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